![]() ![]() The word chatbot is composed of two parts: “chat,” that means to converse, and “bot,” that comes from a robot. In its eagerness to provide more tools to businesses, Facebook has recently incorporated a new functionality: the possibility to implement chatbots in Messenger to respond frequent questions from the clients and satisfy exact needs. What is it and what is a chatbot on Facebook helpful for? Excellent! Well now, would you like to go a step further and ensure loyalty your clients with a customer service online 24/7? For that, you need a chatbot on Facebook! Here, we will tell you what it is and how you can create one step-by-step. ![]() Surely your business counts with a Facebook page to provide information to the public.
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